Thank you for visiting First Texas Bank’s Fraud Page.  We at First Texas Bank take fraud seriously!  We strive to educate our customers about the fraud trends we are witnessing and to direct them to up-to-date resources from the Federal Trade Commission (FTC) and the Federal Bureau of Investigation (FBI).

 

This page will be updated regularly, so please feel free to visit it often to learn more about fraud and, more importantly, how to avoid it!  We hope that you find our fraud page useful and enjoy exploring the available resources.  If you feel you’re a victim of a fraud/scam, please contact a local First Texas Bank branch immediately!  We’re here to help.

 

Thanks again for visiting our fraud page.  We look forward to having you back.

 


Explore, Stay Informed!

How To Block Unwanted Calls | Consumer Advice (ftc.gov) – FTC page on blocking unwanted calls

https://www.consumer.ftc.gov/features/scam-alerts – FTC fraud alerts and other consumer info

https://www.ic3.gov/Home/ConsumerAlertsChoice – FBI (IC3) current alert press releases

https://www.fbi.gov/scams-and-safety/common-scams-and-crimes – FBI common scams and crimes

https://www.ftc.gov/romancescams – Romance scams are exploding in popularity

 


Security tips from First Texas Bank

  • NEVER share your banking information or login credentials with someone by phone, text, or email. This includes your Username, Password, Security Question Answers, and Out of Band Authentication Codes. First Texas Bank will never call and ask you for any of your login credentials.
  • Do not trust the caller ID just because it has your banks name. Fraudsters will spoof caller ID’s, making the phone call or text appear that it is coming from First Texas Bank.
  • We encourage you to set up account alerts, specifically security alerts, to verify and monitor account   activity.
  • Access your accounts and review all activity on a regular basis.
  • Use longer, unique passwords or 12-16-digit password phrases.
  • Deals that are “too good to be true” are just that and are usually a scam.
  • Fraudsters will indicate urgency and play on your emotions and the goodness of heart to acquire your personal financial information.
  • When possible use your debit card chip instead of swiping. For further debit card security, enroll your card in Digital Wallet.
  • Never respond to Multi-Factor Authentication, OOBA, phone calls or texts that you did NOT initiate.
  • Store your debit card in a place that isn’t vulnerable to theft.
  • When your debit card is not in use, set the Card Off feature within Digital Banking.
  • Contact First Texas Bank IMMEDIATELY if you ever feel your digital credentials or financial information has been compromised.

 

For further educational materials and resources, please visit Our Education/Security Page or Our Video Learning Page